Communication and working mode

About Communication

Communication, i.e. transported information, can happen via different channels with different properties. We differentiate between synchronous channels in which all communicating parties are interacting at the same time and asynchronous channels, in which communicating parties are not required to work on the communication at the very same moment. Examples for synchronous communication are personal meetings or (video-)calls while asynchronous communication is often text-based like mails, Slack, Issues or this Handbook.

Also do channels differ in their persistence: While personal meetings and calls only exist for this very moment, information in a Handbook can be easily found again. Text messages like Slack also tend to get old and are thus considered non-persistent.

— This page and the whole SK Handbook is highly inspired by the Gitlab Handbook about Communication.

How we communicate

Internal

Language

On-spot communication at SK happens in English or Swedish. If you're not fluent in Swedish, don't hesitate to ask for a conversation in English.

Persistent internal communication is always done in English.

The language of communication with externals depends

Remote working style

Smartakartan is a partly-remote initiative, mostly based and grown in Göteborg, Sweden. We mostly work independently syncing via Slack and have a bunch of regular meetings

Similar to other remote initiatives, we highly value asychronous communication.

Channels

We use different channels for different level of information shared and the sychronosity

Synchronous communication
Asynchronous communication

 

External channels


Revision #10
Created 23 November 2023 14:11:28 by Admin
Updated 19 February 2024 13:29:53 by Laetitia